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We try all means to prevent your cargo being put on hold. We observe regulatory requirements and build solutions to compliant with new business, operations and regulatory initiatives, such as EzyCustoms for airlines and forwarders to fulfil advance cargo information requirements, and EzyPost to facilitate post offices, airlines, ground handlers in the effective air freight cargo information exchange of increasing mail consignments
We participate in industry groups to allow the fast adoption of regulatory and industry changes to our systems and solutions
We invest resources to understand future air freight cargo trends. We carry out pilot projects to study new initiatives in preparation for new systems or solutions for our customers
We are a quick follower in terms of new viable technology, in terms of system developments and in enabling a more secured and efficient integration with our partner customers
We listen to feedbacks to regularly upgrade our solutions with enhancements to support the specific needs of our diverse customer community
We understand time and accuracy of cargo data are critical. Apart from providing a reliable solution, we provide customer support team to ensure customer problems are addressed in the most efficient manner
We provide 24 x 7 Customer Service and Operations hotline to handle customer enquiries and support
