Operations Support Specialist

Job Responsibilities:

  • Provide on-call support including hardware, software and applications
  • Support local on-site hardware and software installation and provide user training
  • Provide trouble-shooting and problem-solving to ensure total customer satisfaction
  • Support and respond to worldwide customer enquiries through email and phone call
  • Maintain and update user manual
  • Business travel when required
  • Shift duty is required

Job Requirements: 

  • Diploma / University Graduate in Computer Science, Engineering or related disciplines
  • Working experience in customer service or application support is an advantage
  • Fluent in Cantonese, English and Mandarin
  • Team player and able to communicate effectively within the team and to customers
  • Highly independent with analytical mind and good problem solving skills
  • Service-oriented and hard working

Interested parties, please submit your detailed CV, stating your present and expected salary and availability to hr@glshk.com.

All CVs and personal data collected are for recruitment purposes and the information provided by job applicants will be used strictly in accordance with the Company’s personal data policies.

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