Job Responsibilities:
- Oversees the day-to-day operation of computer networks including hardware/software support and training
- Install, configure and maintain network elements, computer systems and other related equipment
- Monitor and manage network/system hardware, software and equipment including routers, switches, load balancers, firewalls, servers, applications etc.
- Manage security solutions including firewalls, anti-virus and intrusion protection systems
- Performs scheduled network tasks, updating anti-virus definition files, monitoring network servers, and providing internal user support and training
- Plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems
- Design, implementation and maintenance of policies and procedures for network and system security, and physical/remote system access controls
- Establish and perform maintenance programs as per company and vendor standards
- Provide network and remote connectivity hardware/software support
- Provide after office hours on-call support when necessary
- Back up and disaster recovery planning and readiness
- Analyzes and troubleshoots the network/system logs and tracks the nature and resolution of problems
- Maintains LAN user documentation including hardware/software applications, support logs and other related information
- Researches and recommends network and server hardware and software
- Assists in coordinating projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving
- Monitors usage to ensure security of data and access privileges; installs, supports and maintains both physical and virtual network servers and appliances
- Installs, maintains, and troubleshoots the Storage Area Network (SAN)
- Establishes and maintains user accounts, profiles, file sharing, access privileges and security; performs daily server tape backups
- Researches, analyzes, monitors, troubleshoots and resolves server or data network problems
- Develops, maintains and implements network support, and archiving procedures
- Assists in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support; recommends and specifies the purchase of related products and services
- Builds and follows asset management practices
Job Requirements:
- Degree holder in Computer Science, Information Systems or other IT related area
- Minimum 6 years’ experience related in IT administration and support
- Experience with administering and maintaining Active Directory, Exchange and MS DNS
- In-depth technical knowledge of various network elements, servers, and platform operating systems, including Windows Server 2003 and 2008 and Microsoft Exchange 2003/7/10, Cisco products, firewall, VPN, etc.
- Experience with network and system monitoring tools
- Working technical knowledge of current network hardware, protocols, and standards, including IP Telephony, BGP, VPN etc.
- Hands-on hardware/software troubleshooting experience
- Working knowledge of storage technologies such as SAN or NAS
- Experience with VMware and Hyper-V and backup software’s like Backup Exec
- Holder of MCSE/MCITP, CCNA certification is preferred
- Self-driven, keen to learn, strong sense of responsibility and a team player
- Excellent interpersonal and communication skills in Cantonese, Mandarin, and English
- Strong written, presentation and oral communication skills and ability to explain issues/resolution concepts in technical and non-technical terms to other departments
- Non-office hour work may be required
- Willingness to travel on work assignments, on a need-basis
Interested parties, please submit your detailed CV, stating your present and expected salary and availability to hr@glshk.com.
All CVs and personal data collected are for recruitment purposes and the information provided by job applicants will be used strictly in accordance with the Company’s personal data policies.
