Senior Infrastructure Engineer

Job Responsibilities:

  • Oversees the day-to-day operation of computer networks including hardware/software support and training
  • Install, configure and maintain network elements, computer systems and other related equipment
  • Monitor and manage network/system hardware, software and equipment including routers, switches, load balancers, firewalls, servers, applications etc.
  • Manage security solutions including firewalls, anti-virus and intrusion protection systems
  • Performs scheduled network tasks, updating anti-virus definition files, monitoring network servers, and providing internal user support and training
  • Plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems
  • Design, implementation and maintenance of policies and procedures for network and system security, and physical/remote system access controls
  • Establish and perform maintenance programs as per company and vendor standards
  • Provide network and remote connectivity hardware/software support
  • Provide after office hours on-call support when necessary
  • Back up and disaster recovery planning and readiness
  • Analyzes and troubleshoots the network/system logs and tracks the nature and resolution of problems
  • Maintains LAN user documentation including hardware/software applications, support logs and other related information
  • Researches and recommends network and server hardware and software
  • Assists in coordinating projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving
  • Monitors usage to ensure security of data and access privileges; installs, supports and maintains both physical and virtual network servers and appliances
  • Installs, maintains, and troubleshoots the Storage Area Network (SAN)
  • Establishes and maintains user accounts, profiles, file sharing, access privileges and security; performs daily server tape backups
  • Researches, analyzes, monitors, troubleshoots and resolves server or data network problems
  • Develops, maintains and implements network support, and archiving procedures
  • Assists in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support; recommends and specifies the purchase of related products and services
  • Builds and follows asset management practices

Job Requirements: 

  • Degree holder in Computer Science, Information Systems or other IT related area
  • Minimum 6 years’ experience related in IT administration and support 
  • Experience with administering and maintaining Active Directory, Exchange and MS DNS
  • In-depth technical knowledge of various network elements, servers, and platform operating systems, including Windows Server 2003 and 2008 and Microsoft Exchange 2003/7/10, Cisco products, firewall, VPN, etc.
  • Experience with network and system monitoring tools
  • Working technical knowledge of current network hardware, protocols, and standards, including IP Telephony, BGP, VPN etc.
  • Hands-on hardware/software troubleshooting experience
  • Working knowledge of storage technologies such as SAN or NAS
  • Experience with VMware and Hyper-V and backup software’s like Backup Exec
  • Holder of MCSE/MCITP, CCNA certification is preferred
  • Self-driven, keen to learn, strong sense of responsibility and a team player
  • Excellent interpersonal and communication skills in Cantonese, Mandarin, and English
  • Strong written, presentation and oral communication skills and ability to explain issues/resolution concepts in technical and non-technical terms to other departments
  • Non-office hour work may be required
  • Willingness to travel on work assignments, on a need-basis

Interested parties, please submit your detailed CV, stating your present and expected salary and availability to hr@glshk.com.

All CVs and personal data collected are for recruitment purposes and the information provided by job applicants will be used strictly in accordance with the Company’s personal data policies.

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